This is a courtesy translation. In case of any discrepancy between this English version and the German original, the German version prevails. German originalNo right of withdrawal (Widerrufsrecht)
The Deutsche Gesellschaft für Energie provides its services exclusively to entrepreneurs within the meaning of § 14 BGB, self-employed persons, freelancers and public-law bodies. Contracts with consumers within the meaning of § 13 BGB are not concluded.
There is therefore no statutory right of withdrawal (Widerrufsrecht) under § 355 BGB. The right of withdrawal under distance selling law applies only to consumers, that is, to natural persons who enter into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their self-employed professional activity.
What applies instead
The termination and unwinding of a contract are governed by:
- the provisions of our General Terms and Conditions (Allgemeine Geschäftsbedingungen),
- the rights of termination, rescission and withdrawal expressly agreed in the respective offer,
- and otherwise the statutory provisions of the German Civil Code (Bürgerliches Gesetzbuch) for contracts between entrepreneurs.
Contractual rights of termination and rescission are set out in the respective offer. They take precedence over the general terms and conditions (AGB).
If you are not sure
Whether you are acting as a company or as a private individual depends on the purpose of the transaction, not on your legal form. If you are unsure in which capacity you are entering into a contract, please contact us before the contract is concluded: kontakt@deutsche-energie-wirtschaft.de. We clarify that beforehand, not afterwards.
As at 6 August 2026