{"id":5147,"date":"2026-05-22T17:58:31","date_gmt":"2026-05-22T17:58:31","guid":{"rendered":"https:\/\/deutsche-energie-wirtschaft.de\/datenschutz\/"},"modified":"2026-08-27T02:43:09","modified_gmt":"2026-08-27T02:43:09","slug":"datenschutz","status":"publish","type":"page","link":"https:\/\/deutsche-energie-wirtschaft.de\/en\/datenschutz\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p><em>Stand: 27. August 2026<\/em><\/p>\n<h2><span style=\"display:block;font-style:normal;font-weight:400;border:1px solid #1C244B;padding:.75rem 1rem;margin:0 0 1.25rem;font-size:.9375rem;line-height:1.55\">This is a courtesy translation. In case of any discrepancy between this English version and the German original, <strong>the German version prevails<\/strong>. <a href=\"https:\/\/deutsche-energie-wirtschaft.de\/en\/datenschutz\/\">German original<\/a><\/span>1. Scope<\/h2>\n<p> This privacy policy informs you about the nature, extent and purpose of the processing of personal data on the following internet offerings of DGfE \u2013 Deutsche Gesellschaft f\u00fcr Energie: <\/p>\n<ul>\n<li><a href=\"https:\/\/deutsche-energie-wirtschaft.de\/en\/\">deutsche-energie-wirtschaft.de<\/a> (company website)<\/li>\n<\/ul>\n<p> <strong>Not covered by this policy<\/strong> are the funnels at <a href=\"https:\/\/foerderung.deutsche-energie-wirtschaft.de\">foerderung.deutsche-energie-wirtschaft.de<\/a> and <a href=\"https:\/\/karriere.deutsche-energie-wirtschaft.de\">karriere.deutsche-energie-wirtschaft.de<\/a>. The privacy policy published at each of those addresses applies there. It describes a different kind of processing, including the transfer to GSP Energie GmbH for the preparation of offers. <\/p>\n<div style=\"background: #f5f5f5;border-left: 4px solid #2b5797;padding: 20px 24px;margin: 24px 0;border-radius: 4px;font-size: 15px;line-height: 1.55\">\n<div style=\"background: #f5f5f5;border-left: 4px solid #2b5797;padding: 20px 24px;margin: 24px 0;border-radius: 4px;font-size: 15px;line-height: 1.55\">\n<h2 style=\"margin-top: 0;font-size: 19px;color: #2b5797\">At a glance<\/h2>\n<p><strong>This website does not use cookies.<\/strong><br \/> No marketing services and no advertising pixels are in use, no content is loaded from third-party servers, and the fonts used are held on our own server. How many people open our pages is something we count with our <strong>own counter on our own server<\/strong>, which <strong>does not set cookies<\/strong> and does not recognise anyone. That is why there is no consent banner here: there is nothing for which we would need your consent.<\/p>\n<p><strong>When you submit the enquiry form:<\/strong><br \/> Your details are sent to us by email and handled there. They are not stored in this website's database. The only recipients are members of our own staff.<\/p>\n<p><strong>Your rights (details in section 12 below):<\/strong><br \/> Access, rectification, erasure, restriction, objection under Art. 21 GDPR, data portability, and the right to lodge a complaint with a supervisory authority. Contact: <a href=\"mailto:datenschutz@deutsche-energie-wirtschaft.de\">datenschutz@deutsche-energie-wirtschaft.de<\/a>.<\/p>\n<p style=\"margin-bottom: 0;font-size: 13px;color: #555\"><em>A separate privacy policy applies to our funnel pages, see section 1. Different data is processed there.<\/em><\/p>\n<\/div>\n<h2>2. Controller<\/h2>\n<p> The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States is: <\/p>\n<p> AK-FAMILY GmbH (acting under the trading name (Gesch\u00e4ftsbezeichnung) DGfE \u2013 Deutsche Gesellschaft f\u00fcr Energie)<br \/> Gro\u00dfe Gallusstra\u00dfe 16\u201318, 60312 Frankfurt am Main, Germany<br \/> Email: <a href=\"mailto:kontakt@deutsche-energie-wirtschaft.de\">kontakt@deutsche-energie-wirtschaft.de<\/a><br \/> Managing director (Gesch\u00e4ftsf\u00fchrer): Amarnath Kakar<br \/> Commercial register: Amtsgericht Frankfurt am Main, HRB 140284 <\/p>\n<h2>3. Data protection officer<\/h2>\n<p> You can reach our internal data protection officer at: <\/p>\n<p> Fabian Zadmajid<br \/> Email: <a href=\"mailto:datenschutz@deutsche-energie-wirtschaft.de\">datenschutz@deutsche-energie-wirtschaft.de<\/a> <\/p>\n<p> When corresponding with the data protection officer, please state the reference to DGfE \u2013 AK-FAMILY GmbH. <\/p>\n<p> Enquiries relating exclusively to data protection may additionally be sent to <a href=\"mailto:datenschutz@deutsche-energie-wirtschaft.de\">datenschutz@deutsche-energie-wirtschaft.de<\/a> <span style=\"margin-left:-.3em\">,<\/span> and the withdrawal of consent already given to <a href=\"mailto:widerspruch@deutsche-energie-wirtschaft.de\">widerspruch@deutsche-energie-wirtschaft.de<\/a>. <\/p>\n<h2>4. General principles of processing<\/h2>\n<p> Personal data is processed only to the extent necessary to provide a functioning website and the services offered, and where a legal basis under Art. 6 GDPR exists. Technical and organisational measures under Art. 32 GDPR are taken to protect your data against unauthorised access, loss or manipulation. Employees are bound to data secrecy and to the confidentiality obligations under Art. 28 GDPR. <\/p>\n<h2>5. Data processed and purposes<\/h2>\n<h3>5.1 Enquiry form on this website<\/h3>\n<p><strong>Verarbeitete Daten<\/strong> (je nachdem, was Sie ausf\u00fcllen):<\/p>\n<ul>\n<li>Company name<\/li>\n<li>Form of address, first name and surname<\/li>\n<li>Email address<\/li>\n<li>Telephone number<\/li>\n<li>Your Topic or Your message<\/li>\n<li>Angaben zum Energiebezug (Energieart, Jahresverbrauch, aktueller Arbeitspreis) \u2013 freiwillig<\/li>\n<li>an uploaded energy invoice as a PDF or image \u2013 optional<\/li>\n<li>preferred day and time slot for a call back or a meeting \u2013 optional<\/li>\n<\/ul>\n<p> <strong>Was mit den Angaben geschieht:<\/strong> They are sent to our internal mailboxes by email and handled there. <strong>They are not stored in this website's database.<\/strong> An uploaded invoice is attached to that email. <\/p>\n<p> <strong>Purposes:<\/strong> Handling your enquiry, preparing and holding a free consultation and, if you ask us to, reviewing your energy supply. <\/p>\n<p> <strong>Legal basis:<\/strong> Art. 6(1)(b) GDPR (steps taken at your request prior to entering into a contract). If you provide a telephone number and ask to be called back, contacting you by telephone is additionally based on your consent under Art. 6(1)(a) GDPR. <strong>Diese Einwilligung k\u00f6nnen Sie jederzeit widerrufen<\/strong>, formlos an <a href=\"mailto:widerspruch@deutsche-energie-wirtschaft.de\">widerspruch@deutsche-energie-wirtschaft.de<\/a>. The lawfulness of processing carried out before the withdrawal remains unaffected. <\/p>\n<p> <strong>Pflichtangaben:<\/strong> Without a name and a way of contacting you we cannot answer your enquiry. All other fields are optional; without them our answer is simply less precise. <\/p>\n<h3>5.2 Contact by email<\/h3>\n<p> If you contact us by email (e.g. at kontakt@deutsche-energie-wirtschaft.de) or via a contact form, the data transmitted is processed in order to handle the enquiry. The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in effective correspondence). Incoming business emails are archived in an audit-proof manner on the basis of commercial and tax requirements (GoBD). <\/p>\n<h3>5.3 Server log files<\/h3>\n<p> On every access the web server automatically collects the following data: <\/p>\n<ul>\n<li>requested URL and HTTP status code<\/li>\n<li>date and time of access<\/li>\n<li>volume of data transferred<\/li>\n<li>browser type, browser version, operating system<\/li>\n<li>referrer URL (page previously visited)<\/li>\n<li>IP address<\/li>\n<\/ul>\n<p> <strong>Legal basis:<\/strong> Art. 6(1)(f) GDPR (legitimate interest in IT security and operational stability).<br \/> <strong>Retention period:<\/strong> 30 days, then automatic erasure. In the event of a specific security incident, retention is extended until final resolution. <\/p>\n<h3>5.4 Cookies and comparable technologies<\/h3>\n<p> <strong>This website does not use cookies<\/strong> and it does not use comparable techniques that store information on your device or read information from it. There is no access within the meaning of Section 25(1) TDDDG, and no consent is therefore required. <\/p>\n<p> Not in use are marketing services, advertising pixels, session recording and reach measurement by third parties. For reach measurement we use exclusively our own, cookie-free counter, see section 8. <\/p>\n<p> Should this change, this policy will be amended beforehand and, where required, consent will be obtained. <\/p>\n<h2>6. Hosting<\/h2>\n<p> <strong>Provider:<\/strong> Hostinger International Limited, 61 Lordou Vironos str., 6023 Larnaca, Zypern.<br \/> <strong>Purpose:<\/strong> Provision of the server infrastructure for operating this website.<br \/> <strong>Server location:<\/strong> Frankfurt am Main, Deutschland. Der Anbieter hat seinen Sitz in Zypern und damit innerhalb der Europ\u00e4ischen Union; eine \u00dcbermittlung in ein Drittland findet insoweit nicht statt.<br \/> <strong>Legal basis:<\/strong> Art. 6(1)(f) GDPR (legitimate interest in stable and secure operation), together with a data processing agreement under Art. 28 GDPR. <\/p>\n<p> The provider processes the server log data described in section 5.3 on our behalf and solely on our instructions. <\/p>\n<h2>7. E-Mail-Bearbeitung<\/h2>\n<p> Enquiries submitted through the form and emails sent to our mailboxes are processed in Microsoft 365 (Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland). The mailboxes are held in our own Microsoft tenant. <\/p>\n<p> <strong>Legal basis:<\/strong> Art. 6(1)(b) and (f) GDPR, together with a data processing agreement under Art. 28 GDPR. <\/p>\n<p> Enquiries sent to our mailboxes for data subject rights are additionally handled in a ticketing system that we <strong>selbst betreiben<\/strong>. Ein Dritter erh\u00e4lt dabei keinen Zugriff. <\/p>\n<h2>8. Reichweitenmessung mit einem eigenen Z\u00e4hler<\/h2>\n<p>To see which of our pages are found and read, we use the software <strong>Umami<\/strong> . It runs on <strong>unserem eigenen Server<\/strong> unter <em>statistik.deutsche-energie-wirtschaft.de<\/em>. No third party receives this data; it does not leave our infrastructure, and no transfer to a country outside the EU takes place.<\/p>\n<p><strong>No cookies are set and no information is read from your device.<\/strong> There is therefore no access within the meaning of Section 25(1) TDDDG, and no consent is required.<\/p>\n<p><strong>What is processed:<\/strong> the page opened, the time, the referring page, device type, screen size, browser, operating system, language setting and the approximate location the provider derives from the IP address (country, region and city). <strong>the IP address is not stored.<\/strong> It is used only in passing, to derive a daily value that cannot be reversed and that allows visits on the same day to be grouped. This value changes every day; recognition beyond that day is impossible, and no conclusion about your identity can be drawn.<\/p>\n<p><strong>Legal basis:<\/strong> Art. 6(1)(f) GDPR. Our legitimate interest is in assessing the reach and the clarity of what we offer. This interest prevails because the analysis works without cookies, without recognition and without disclosure to third parties, and because we cannot identify you.<\/p>\n<p><strong>Retention period:<\/strong> the analysis data is deleted after twelve months at the latest.<\/p>\n<p><strong>Widerspruch:<\/strong> You may object to this measurement at any time, informally to <a href=\"mailto:widerspruch@deutsche-energie-wirtschaft.de\">widerspruch@deutsche-energie-wirtschaft.de<\/a>. The counter also respects the \u201cDo Not Track\u201d setting in your browser.<\/p>\n<h2>9. Recipients and processors<\/h2>\n<p>Your data is received by:<\/p>\n<ul>\n<li>the members of our staff dealing with your enquiry;<\/li>\n<li>Hostinger International Limited as the host of this website (section 6);<\/li>\n<li>Microsoft als Betreiber unseres E-Mail-Dienstes (Abschnitt 7);<\/li>\n<li>tax advisors, auditors and public authorities, where we are required by law to disclose it.<\/li>\n<\/ul>\n<p> <strong>Your data is not passed on for advertising purposes<\/strong>, and it is not sold. If you ask us to arrange a tariff, you will be informed separately and in advance about the recipients involved. <\/p>\n<h2>10. Drittland-\u00dcbermittlung<\/h2>\n<p> As a rule, no data is transferred to countries outside the EU or the EEA. When Microsoft 365 is used (section 7), access from the United States may occur in individual cases, for instance during maintenance and support. Microsoft is certified under the EU-US Data Privacy Framework; the European Commission's standard contractual clauses apply in addition. <\/p>\n<h2>11. Speicherdauer<\/h2>\n<ul>\n<li><strong>Server-Protokolle:<\/strong> 30 Tage (Abschnitt 5.3).<\/li>\n<li><strong>Enquiries and email correspondence:<\/strong> until your enquiry has been dealt with, and for up to 24 months thereafter so that we can pick the matter up again.<\/li>\n<li><strong>Business emails and documents:<\/strong> for as long as retention obligations under commercial and tax law apply (GoBD), six or ten years respectively.<\/li>\n<li><strong>Anmeldeversuche am Verwaltungsbereich:<\/strong> The protection mechanism in use stores the IP addresses of failed login attempts in order to fend off automated attacks. The legal basis is Art. 6(1)(f) GDPR; the entries are deleted after 60 days at the latest.<\/li>\n<\/ul>\n<p> Once the relevant period has expired, the data is deleted unless a statutory retention obligation prevents this. <\/p>\n<h2>12. Your rights as a data subject<\/h2>\n<p>You have the right at any time to:<\/p>\n<ul>\n<li>access to the personal data concerning you (Art. 15 GDPR)<\/li>\n<li>rectification of inaccurate personal data (Art. 16 GDPR)<\/li>\n<li>erasure of your personal data (Art. 17 GDPR)<\/li>\n<li>restriction of processing (Art. 18 GDPR)<\/li>\n<li>data portability in a structured, commonly used and machine-readable format (Art. 20 GDPR)<\/li>\n<li>objection to processing based on legitimate interests, including profiling (Art. 21 GDPR)<\/li>\n<li>withdrawal of consent given, with effect for the future (Art. 7(3) GDPR)<\/li>\n<\/ul>\n<p> To exercise your rights, please address your request to <a href=\"mailto:datenschutz@deutsche-energie-wirtschaft.de\">datenschutz@deutsche-energie-wirtschaft.de<\/a>, <a href=\"mailto:widerspruch@deutsche-energie-wirtschaft.de\">widerspruch@deutsche-energie-wirtschaft.de<\/a> or to the data protection officer (see section 3). <\/p>\n<h2>13. Right to lodge a complaint with a supervisory authority<\/h2>\n<p> Without prejudice to other remedies, you have the right to lodge a complaint with a data protection supervisory authority \u2013 in particular in the Member State of your residence, place of work or the place of the alleged infringement. The competent supervisory authority at the controller\u2019s registered office is: <\/p>\n<p> Der Hessische Beauftragte f\u00fcr Datenschutz und Informationsfreiheit (Hessian Commissioner for Data Protection and Freedom of Information)<br \/> Gustav-Stresemann-Ring 1, 65189 Wiesbaden<br \/> Telephone: +49 611 1408-0<br \/> Email: <a href=\"mailto:poststelle@datenschutz.hessen.de\">poststelle@datenschutz.hessen.de<\/a><br \/> Web: <a href=\"https:\/\/datenschutz.hessen.de\" target=\"_blank\" rel=\"noopener noreferrer\">datenschutz.hessen.de<\/a> <\/p>\n<h2>14. Automated decision-making and profiling<\/h2>\n<p> Solely automated decision-making with legal effect or a similarly significant effect within the meaning of Art. 22 GDPR does not take place. Consumption and tariff details are evaluated on a rule-based basis in order to prepare a precisely matched energy offer; the final advisory and contractual decision is always taken by our employees. <\/p>\n<h2>15. Obligation to provide data<\/h2>\n<p> Providing personal data is required neither by law nor by contract. There is no obligation to provide it. Without the details marked in the lead form as mandatory, however, an offer cannot be prepared. <\/p>\n<h2>16. Currency and amendment of this policy<\/h2>\n<p> This privacy policy is continually adapted to current legal and technical developments. In each case the version published on this page at the time of your visit applies. The current status is shown above. <\/p>","protected":false},"excerpt":{"rendered":"<p>Stand: 27. August 2026 1. Geltungsbereich Diese Datenschutzerkl\u00e4rung informiert Sie \u00fcber Art, Umfang und Zweck der Verarbeitung personenbezogener Daten auf [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5147","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Datenschutzerkl\u00e4rung | DGfE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/deutsche-energie-wirtschaft.de\/en\/datenschutz\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Datenschutzerkl\u00e4rung | DGfE\" \/>\n<meta property=\"og:description\" content=\"Stand: 27. 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